OUR STORY

A Journey Brewed With Belief

Chai Nagri began as a simple dream over endless cups of chai at a humble thadi. We were two middle-class childhood friends who became engineers, with nothing but ₹35,000, big dreams, and the courage to say no to comfort and yes to chaos. We quietly left our well-paid jobs without telling our parents, took taunts on the chin, “Engineering karke chai bech rahe ho?” from friends and society, and opened a tiny tea stall in Panchkula. We faced losses, rejections, and even a near collapse during the COVID-19 pandemic. But we kept going, not knowing we were scripting the first page of a national brand's story. Today, Chai Nagri is more than just a café chain; it is an emotion, a movement. From ₹90 a day to ₹3 lakh a day. From 1 employee to a 140+ strong family.

From one stall to 40+ Running Outlets across 7 States in India. Our journey has been full of burnt fingers, broken cups, and breakthrough moments. And the best part? We have done all of this by ourselves with no outside investors. Just belief, consistency, and our Indian spirit. It wasn’t just our cafés that kept us going; it was the love and support of people around us that made us believe in something bigger! A thought sparked: “Why limit ourselves to cafés? Why not dream global?” And that is how our journey into premium retailing of the best quality tea leaves and gifting began! From serving India’s biggest corporate names to exporting globally, what began as a humble university stall is now proudly finding its place on shelves across the world.

Two Childhood Friends
One Humble Tea Stall
A National Chai Movement
40+ Growing Locations
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Mission

Our goal is to bring back India's chai heritage with genuine blends, exquisite packaging, and a contemporary shopping experience that unites customers with each drink. We want every cup of chai to bring warmth, comfort, and joy to people. Through quality and care, we aim to make chai moments special every day.

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Vision

To become the most adored chai gifting brand in India, delivering comfort, culture, and quality to homes and hearts worldwide. We want Chai Nagri to be a brand people trust and love. A brand that spreads the warmth of chai to more homes across India and beyond.

Our Growing Numbers

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Culture

At Chai Nagri, our culture is our secret Kadak ingredient people-first, purpose-driven, and always engaged (whether in work or while sipping flavours). Here, every voice counts, ideas are welcomed, credit is shared, and feedback is candid. We learn fast, improve faster, and treat mistakes as data. A job is a life lesson, and our culture reflects that; we grow here in ways that go beyond work and carry into our personal lives. Above all, we show up listening deeply, solving quickly, and creating moments that are truly worth safekeeping.

We believe in keeping things simple, positive, and real just like our chai.

Our culture is built on ownership, honesty, and everyday teamwork. We grow together by learning fast, supporting each other, and creating experiences people remember.

Because great culture creates great experiences, both for our team and our customers.

Sustainability

Here, sustainability is not a PR campaign it is our operating system. Our disposables are plastic-free, made from bagasse, bamboo, and recycled paper without plastic coatings. In our loose-leaf teas, we avoid microplastic tea bags and include a reusable stainless-steel infuser and spoon to reduce single-use.

Tins are durable and refillable, and coasters are eco-friendly. We focus on making small, thoughtful choices that create a bigger impact over time.

For us, sustainability means making small responsible choices every day. From eco-friendly packaging to reusable tea tins, we aim to reduce waste while keeping every tea experience thoughtful.

Because for us, sustainability isn’t a trend it’s a responsibility we practice every day.

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